SHIPPING
ORDER PROCESSING, DELIVERY AND SHIPPING & HANDLING CHARGES
All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays.
Orders placed on Saturday and Sunday will be processed on the next business day.
| ORDER TOTAL | STANDARD | 2ND DAY | OVERNIGHT |
|---|---|---|---|
| Any | FREE | $5.00 | $10.00 |
Standard orders: Free standard shipping on all US orders. Free standard shipping cannot be combined with certain promotional offers. See details of each promotional offer for more information. Orders will be processed in 1-2 business days if your order is received by 3:00 pm EST, depending on product availability. Orders received after 3:00 pm EST will be processed on the next business day.
2nd Day orders: $5.00 Flat rate shipping for second day shipping. Orders will be processed the same day the order is placed if your order is received by 3:00 pm EST, depending on product availability. Orders received after 3:00 pm EST will be processed on the next business day. 2nd Day orders may require a signature upon delivery.
Overnight orders: $10.00 Flat rate shipping for overnight shipping. Orders will be processed the same day the order is placed if your order is received by 3:00 pm EST, depending on product availability. Orders received after 3:00 pm EST will be processed on the next business day. Overnight orders may require a signature upon delivery.
M•A•C PRO MEMBERS
| ORDER TOTAL | STANDARD | 2ND DAY | OVERNIGHT |
|---|---|---|---|
| $0.00 - $25.00 | $5.00 | $10.00 | $15.00 |
| $25.01 - $40.00 | $6.00 | $11.00 | $16.00 |
| $40.01 - $60.00 | $7.00 | $12.00 | $17.00 |
| $60.01 - $80.00 | $8.00 | $13.00 | $18.00 |
| $80.01 - $100.00 | $9.00 | $14.00 | $19.00 |
| Over $100.00 | FREE | $5.00 | $10.00 |
Standard orders: will be processed in 1-2 business days if your order is received by 3:00 pm EST, depending on product availability. Orders received after 3:00 pm EST will be processed on the next business day.
2nd Day orders: will be processed the same day the order is placed if your order is received by 3:00 pm EST, depending on product availability. Orders received after 3:00 pm EST will be processed on the next business day. 2nd Day orders may require a signature upon delivery.Overnight orders: will be processed the same day the order is placed if your order is received by 3:00 pm EST, depending on product availability. Orders received after 3:00 pm EST will be processed on the next business day. Overnight orders may require a signature upon delivery.
ESTIMATED DELIVERY DATES
We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online. Please note: estimated delivery dates apply to in-stock items only and may not be available depending on shipment details. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and subject to change and do not apply to PO Boxes. APO/FPO/DPO or U.S. Territories.
SHIPMENTS TO APO / FPO
We currently ship to the following APO / FPO locations:
AA - Armed Forces Americas
AE - Armed Forces Europe
AP - Armed Forces Pacific
We currently ship to the following U.S. Territories:
GU - Guam
MP - Northern Mariana Islands
VI - Virgin Islands
FM - Federated States Of Micronesia
MH - Marshall Islands
AS - American Samoa
PR - Puerto Rico
Most items may be shipped to Alaska, Hawaii and the U.S. Territories,* but some restrictions apply. See shipping rules and restrictions.
SHIPPING RULES AND RESTRICTIONS
Overnight and 2nd Day Priority shipping methods are not available for U.S. Territories and certain locations in Alaska and Hawaii. If you have any questions concerning the shipment of your order, please contact us via Email or call us at 1-800-588-0070.
Orders shipped to P.O. Boxes and APO / FPO addresses must be sent via the United States Postal Service.
Some items sold by M.A.C Cosmetics Online require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipping for these items is dictated by these regulations. At M.A.C Cosmetics Online, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for understanding.
*We regret we are unable to ship to Palau
SHIPMENTS TO INTERNATIONAL ADDRESSES
We are currently unable to accept orders billed to or shipped to destinations outside of the United States.
Please note, many M•A•C Cosmetics counters internationally will process phone orders. Find a M•A•C store near you.